All services will require a deposit due upon booking equivalent to parts needed for job or 1 hour of labor if no parts needed, whichever is greater.
Once deposit is paid, parts will be ordered & appointment will be confirmed.
You will receive an email & text confirmation of appointment.
Please keep in mind that we are a mobile service and traffic and prior appointments may play a factor to arrival time.
Technician assigned to job will be in contact via call/text an hour prior appointment with a more accurate arrival time & ask for any gate code or meet up location if any.
First reschedule done with a 24 hour notice prior appointment date/time will be free of charge. Any additional or any reschedule done within 24 hours of appointment will require an additional nonrefundable $40 fee. Same day appointments have a 1 hour grace period from the time deposit is paid to reschedule without any fees.
Appointment may be canceled if deposit is not paid within required time frame & made available for others to book.
All canceled appointments done within 24 hours of schedule service appointments will incur a $80 cancelation fee which will be deducted out of any refund due or will be billed separately if no deposit was paid.
Appointments made for same day service have a 1 hour grace period where you may cancel for a full refund.
There is no refunds on services once started or completed.
All refunds will be issued the same way service was paid.
* We do not work on vehicles that have been modified outside of manufacture standards.
* We do not work on vehicles that have collision damage that impairs its mechanical functions.
* We do not finish work that has already been started by another mechanic or person.
Any booked appointments in violation of these policies will be immediately canceled & subject to any fees associated with cancelation.